TDS Telecom: I waited an hour and ** minutes yesterday befor...
A TDS Telecom customer review by GetHuman user GetHuman-435124 from November 24th, 2017
Background on GetHuman-435124's case
GetHuman: GetHuman-435124 - can you tell our other TDS Telecom customers when your case took place?
GetHuman-435124: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to TDS Telecom, and if so, how?
GetHuman: And which of these common TDS Telecom customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-435124 a list of common TDS Telecom problems)
GetHuman-435124: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-435124's review of TDS Telecom customer service
GetHuman: So how would you sum up your experience for GetHuman's TDS Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-435124: I waited an hour and ** minutes yesterday before I gave up!
GetHuman: Let's quantify your experience contacting TDS Telecom. On a scale of 1 to 5, how easy is it go get help on a TDS Telecom problem?
GetHuman-435124: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-435124: I'd give them a two out of five on communication.
GetHuman: And what about TDS Telecom's ability to quickly and effectively address your problem?
GetHuman-435124: For that I would say five out of five.
GetHuman: And finally- any advice for other TDS Telecom customers?
GetHuman-435124: Call them early in the day or late. Don't forget any personal or account information you might need for TDS Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-435124 taken from his TDS Telecom customer service problem that occurred on November 17th, 2017.