Taco Bell: Donna from the W McDermott location in Allen, T...
A Taco Bell customer review by GetHuman user ~S_allen from November 16th, 2017
Background on ~S_allen's case
GetHuman: ~S_allen - can you tell our other Taco Bell customers when your case took place?
~S_allen: Yup. It was afternoon, on November 10th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~S_allen a list of common Taco Bell problems)
~S_allen: "Cancel a reservation" was why I was trying to call.
~S_allen's review of Taco Bell customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~S_allen: Donna from the W McDermott location in Allen, TX handled my wrong order the best way possible. The fact my order was wrong was not her fault and she took care of it completely and deserves praise for her great attitude even though i noticed she seemed short handed. I believe she is a manager of some kind and seems to be a great one!! I work retail as well and hated cause more trouble for her seeing she was extremely busy but was very sweet and this location has made a good choice in having her in the position she's in. My visit was on ****** around *:** pm
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~S_allen: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~S_allen: I'd give them a one out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~S_allen: For that I would say three out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~S_allen: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~S_allen taken from his Taco Bell customer service problem that occurred on November 10th, 2017.