Target: Hello today I had a terrible day at your store...
A Target customer review by GetHuman user ~Gily420 from November 18th, 2017
Background on ~Gily420's case
GetHuman: ~Gily420 - can you tell our other Target customers when your case took place?
~Gily420: Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows ~Gily420 a list of common Target problems)
~Gily420: "Warranty claim" was why I was trying to call.
~Gily420's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gily420: Hello today I had a terrible day at your store around *:** AM.. I walk into Los Angeles Eaglerock target Where walking into your store was good on the way out I bumped into this girl An African American girl and all of a sudden she asked me for the receipt I felt discriminated quickly Because I've been coming to your store for the past years and it had never never happened to me like this I am Latino And she thought of that I don't know I felt discriminated because she did not ask for receipt to this white person behind me I did not gave her my receipt because I felt discriminated she had no right to treat me like that She is racist and I need her to get fire from the store And then her manager and African-American man came and started laughing like it was a joke This is not a joke I felt discriminated against those people I need your response I need to meet with the supervisor stores I need to talk to someone higher... Please contact me as soon as possible**********
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
~Gily420: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gily420: I'd give them a one out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
~Gily420: For that I would say four out of five.
GetHuman: And finally- any advice for other Target customers?
~Gily420: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gily420 taken from his Target customer service problem that occurred on November 10th, 2017.