TaskRabbit: I waited through the que from ** and when I hit...
A TaskRabbit customer review by GetHuman user ~ChrisH from November 22nd, 2017
Background on ~ChrisH's case
GetHuman: ~ChrisH - can you tell our other TaskRabbit customers when your case took place?
~ChrisH: Yes I can. It was morning, on November 19th.
GetHuman: Did you reach out to TaskRabbit, and if so, how?
GetHuman: And which of these common TaskRabbit customer issues best describes the reason you wanted to talk to them?
(Shows ~ChrisH a list of common TaskRabbit problems)
~ChrisH: "Trouble Receiving a Payment" was why I was trying to call.
~ChrisH's review of TaskRabbit customer service
GetHuman: So how would you sum up your experience for GetHuman's TaskRabbit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ChrisH: I waited through the que from ** and when I hit ** it asked if I wanted to wait or be called back. I chose wait by hitting ** as directed. I was dumped to the back of a new line to begin waiting all over again.
GetHuman: Let's quantify your experience contacting TaskRabbit. On a scale of 1 to 5, how easy is it go get help on a TaskRabbit problem?
~ChrisH: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ChrisH: I'd give them a two out of five on communication.
GetHuman: And what about TaskRabbit's ability to quickly and effectively address your problem?
~ChrisH: For that I would say three out of five.
GetHuman: And finally- any advice for other TaskRabbit customers?
~ChrisH: Call them early in the day or late. Don't forget any personal or account information you might need for TaskRabbit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ChrisH taken from his TaskRabbit customer service problem that occurred on November 19th, 2017.