Telus - Phone Service: I call telus early in the AM and find that I ca...
A Telus - Phone Service customer review by GetHuman user ~telus sucks from November 11th, 2017
Background on ~telus sucks's case
GetHuman: ~telus sucks - can you tell our other Telus - Phone Service customers when your case took place?
~telus sucks: Yes. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Telus - Phone Service, and if so, how?
GetHuman: And which of these common Telus - Phone Service customer issues best describes the reason you wanted to talk to them?
(Shows ~telus sucks a list of common Telus - Phone Service problems)
~telus sucks: "None of those really matches why I wanted to call Telus - Phone Service that day." was why I was trying to call.
~telus sucks's review of Telus - Phone Service customer service
GetHuman: So how would you sum up your experience for GetHuman's Telus - Phone Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~telus sucks: I call telus early in the AM and find that I can sometimes talk to local people. But don't bet on it. Was unable to understand the people and they could not understand my problem. We must try to bring these jobs back to Canada!
GetHuman: Let's quantify your experience contacting Telus - Phone Service. On a scale of 1 to 5, how easy is it go get help on a Telus - Phone Service problem?
~telus sucks: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~telus sucks: I'd give them a three out of five on communication.
GetHuman: And what about Telus - Phone Service's ability to quickly and effectively address your problem?
~telus sucks: For that I would say four out of five.
GetHuman: And finally- any advice for other Telus - Phone Service customers?
~telus sucks: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Telus - Phone Service to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~telus sucks taken from his Telus - Phone Service customer service problem that occurred on November 8th, 2017.