Terminix: I do not know how you sta in business. There i...

A Terminix customer review by GetHuman user GetHuman-226911 from November 25th, 2017

Background on GetHuman-226911's case

GetHuman: GetHuman-226911 - can you tell our other Terminix customers when your case took place?
GetHuman-226911: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to Terminix, and if so, how?
GetHuman-226911: I used the 844-219-1180 number I found for on the GetHuman Terminix customer phone number page I was on: Terminix Customer Service Phone Number
GetHuman: And which of these common Terminix customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-226911 a list of common Terminix problems)
GetHuman-226911: "None of those really matches why I wanted to call Terminix that day." was why I was trying to call.

GetHuman-226911's review of Terminix customer service

GetHuman: So how would you sum up your experience for GetHuman's Terminix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-226911: I do not know how you sta in business. There is absoutely no communication available. Your phone messages stink!
GetHuman: Let's quantify your experience contacting Terminix. On a scale of 1 to 5, how easy is it go get help on a Terminix problem?
GetHuman-226911: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-226911: I'd give them a five out of five on communication.
GetHuman: And what about Terminix's ability to quickly and effectively address your problem?
GetHuman-226911: For that I would say two out of five.
GetHuman: And finally- any advice for other Terminix customers?
GetHuman-226911: Call them early in the day or late. Don't forget any personal or account information you might need for Terminix to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-226911 taken from his Terminix customer service problem that occurred on November 17th, 2017.

Terminix

3.67 of 5 stars | 19 reviews

GetHuman-226911's Terminix Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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