I has two account with terminix, one for my bus...
A Terminix customer review by GetHuman user GetHuman-47214 from November 15th, 2017
Background on GetHuman-47214's case
GetHuman: GetHuman-47214 - can you tell our other Terminix customers when your case took place?
GetHuman-47214: Yes. It was late at night, on November 11th.
GetHuman: Did you reach out to Terminix, and if so, how?
GetHuman: And which of these common Terminix customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-47214 a list of common Terminix problems)
GetHuman-47214: "None of those really matches why I wanted to call Terminix that day." was why I was trying to call.
GetHuman-47214's review of Terminix customer service
GetHuman: So how would you sum up your experience for GetHuman's Terminix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-47214: I has two account with terminix, one for my business and home. the business address *** N.W *th ave mulberry fl *****. Denny is the service in charge keeping my business bugs free. i has not seem any bugs. at my business for over two years.My home is another story I am still see roach. i ask for the same service person to do my home. i was told Denny only does business accounts. Denny visits make me expects the same service to my home i received at my business** SARAH SMITH
GetHuman: Let's quantify your experience contacting Terminix. On a scale of 1 to 5, how easy is it go get help on a Terminix problem?
GetHuman-47214: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-47214: I'd give them a five out of five on communication.
GetHuman: And what about Terminix's ability to quickly and effectively address your problem?
GetHuman-47214: For that I would say five out of five.
GetHuman: And finally- any advice for other Terminix customers?
GetHuman-47214: Call them early in the day or late. Don't forget any personal or account information you might need for Terminix to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-47214 taken from his Terminix customer service problem that occurred on November 11th, 2017.