Texas Department of Transportation (DMV/RMV): Concerning the Weslaco Driver's License Office...
A Texas Department of Transportation (DMV/RMV) customer review by GetHuman user ~Lilly from October 29th, 2017
Background on ~Lilly's case
GetHuman: ~Lilly - can you tell our other Texas Department of Transportation (DMV/RMV) customers when your case took place?
~Lilly: Yes. It was middle of the night, on October 22nd.
GetHuman: Did you reach out to Texas Department of Transportation (DMV/RMV), and if so, how?
GetHuman: And which of these common Texas Department of Transportation (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~Lilly a list of common Texas Department of Transportation (DMV/RMV) problems)
~Lilly: "Local services" was why I was trying to call.
~Lilly's review of Texas Department of Transportation (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's Texas Department of Transportation (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lilly: Concerning the Weslaco Driver's License Office, Weslaco TX: The information provided was decent enough. It was the quality of service provided by your personnel that was complacent. Your attendants are rude, patronizing, and curt. Need to work on your customer service skills.
GetHuman: Let's quantify your experience contacting Texas Department of Transportation (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a Texas Department of Transportation (DMV/RMV) problem?
~Lilly: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lilly: I'd give them a five out of five on communication.
GetHuman: And what about Texas Department of Transportation (DMV/RMV)'s ability to quickly and effectively address your problem?
~Lilly: For that I would say five out of five.
GetHuman: And finally- any advice for other Texas Department of Transportation (DMV/RMV) customers?
~Lilly: Call them early in the day or late. Don't forget any personal or account information you might need for Texas Department of Transportation (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lilly taken from his Texas Department of Transportation (DMV/RMV) customer service problem that occurred on October 22nd, 2017.