Texas Department of Transportation (DMV/RMV): They lady on the phone was very helpful and esc...
A Texas Department of Transportation (DMV/RMV) customer review by GetHuman user ~Ryan from November 11th, 2017
Background on ~Ryan's case
GetHuman: ~Ryan - can you tell our other Texas Department of Transportation (DMV/RMV) customers when your case took place?
~Ryan: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Texas Department of Transportation (DMV/RMV), and if so, how?
GetHuman: And which of these common Texas Department of Transportation (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~Ryan a list of common Texas Department of Transportation (DMV/RMV) problems)
~Ryan: "File a report" was why I was trying to call.
~Ryan's review of Texas Department of Transportation (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's Texas Department of Transportation (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ryan: They lady on the phone was very helpful and escalated the issue to get it taken care of right then rather then me having to wait hours in line again at the DPS office.
GetHuman: Let's quantify your experience contacting Texas Department of Transportation (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a Texas Department of Transportation (DMV/RMV) problem?
~Ryan: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ryan: I'd give them a five out of five on communication.
GetHuman: And what about Texas Department of Transportation (DMV/RMV)'s ability to quickly and effectively address your problem?
~Ryan: For that I would say five out of five.
GetHuman: And finally- any advice for other Texas Department of Transportation (DMV/RMV) customers?
~Ryan: Call them early in the day or late. Don't forget any personal or account information you might need for Texas Department of Transportation (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ryan taken from his Texas Department of Transportation (DMV/RMV) customer service problem that occurred on November 10th, 2017.