Texas Department of Transportation (DMV/RMV): Probably took **-** calls over the course of a...
A Texas Department of Transportation (DMV/RMV) customer review by GetHuman user ~skidz from November 3rd, 2017
Background on ~skidz's case
GetHuman: ~skidz - can you tell our other Texas Department of Transportation (DMV/RMV) customers when your case took place?
~skidz: Yes I can. It was morning, on October 26th.
GetHuman: Did you reach out to Texas Department of Transportation (DMV/RMV), and if so, how?
GetHuman: And which of these common Texas Department of Transportation (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~skidz a list of common Texas Department of Transportation (DMV/RMV) problems)
~skidz: "Complaint" was why I was trying to call.
~skidz's review of Texas Department of Transportation (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's Texas Department of Transportation (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~skidz: Probably took **-** calls over the course of a week to actually get into the system to then wait on hold for ** minutes. When I finally did get someone on the phone, she was very helpful.
GetHuman: Let's quantify your experience contacting Texas Department of Transportation (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a Texas Department of Transportation (DMV/RMV) problem?
~skidz: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~skidz: I'd give them a five out of five on communication.
GetHuman: And what about Texas Department of Transportation (DMV/RMV)'s ability to quickly and effectively address your problem?
~skidz: For that I would say five out of five.
GetHuman: And finally- any advice for other Texas Department of Transportation (DMV/RMV) customers?
~skidz: Call them early in the day or late. Don't forget any personal or account information you might need for Texas Department of Transportation (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~skidz taken from his Texas Department of Transportation (DMV/RMV) customer service problem that occurred on October 26th, 2017.