The Weather Channel: It was explained to me a couple times as I did...

A The Weather Channel customer review by GetHuman user ~Missus MDR from November 20th, 2017

Background on ~Missus MDR's case

GetHuman: ~Missus MDR - can you tell our other The Weather Channel customers when your case took place?
~Missus MDR: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to The Weather Channel, and if so, how?
~Missus MDR: I used the 770-226-0000 number I found for on the GetHuman The Weather Channel customer phone number page I was on: The Weather Channel Customer Service Phone Number
GetHuman: And which of these common The Weather Channel customer issues best describes the reason you wanted to talk to them?
(Shows ~Missus MDR a list of common The Weather Channel problems)
~Missus MDR: "Service problem" was why I was trying to contact.

~Missus MDR's review of The Weather Channel customer service

GetHuman: So how would you sum up your experience for GetHuman's The Weather Channel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Missus MDR: It was explained to me a couple times as I did not understand if I could still get the weather channel free. Thank you.
GetHuman: Let's quantify your experience contacting The Weather Channel. On a scale of 1 to 5, how easy is it go get help on a The Weather Channel problem?
~Missus MDR: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Missus MDR: I'd give them a one out of five on communication.
GetHuman: And what about The Weather Channel's ability to quickly and effectively address your problem?
~Missus MDR: For that I would say two out of five.
GetHuman: And finally- any advice for other The Weather Channel customers?
~Missus MDR: Call them early in the day or late. Don't forget any personal or account information you might need for The Weather Channel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Missus MDR taken from his The Weather Channel customer service problem that occurred on November 18th, 2017.

The Weather Channel

1.82 of 5 stars | 109 reviews
The Weather Channel ReviewsThe Weather Channel's Phone NumberAll The Weather Channel contact info

~Missus MDR's The Weather Channel Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like The Weather Channel, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with The Weather Channel in any way.

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