US Bank: Despicable, awful, horrible. This bank has lou...
A US Bank customer review by GetHuman user ~us bank blows from November 26th, 2017
Background on ~us bank blows's case
GetHuman: ~us bank blows - can you tell our other US Bank customers when your case took place?
~us bank blows: Yeah. It was afternoon, on November 17th.
GetHuman: Did you reach out to US Bank, and if so, how?
GetHuman: And which of these common US Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~us bank blows a list of common US Bank problems)
~us bank blows: "Lost or Stolen Card" was why I was trying to call.
~us bank blows's review of US Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's US Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~us bank blows: Despicable, awful, horrible. This bank has lousy reliability and needs to be sewed out of business.
GetHuman: Let's quantify your experience contacting US Bank. On a scale of 1 to 5, how easy is it go get help on a US Bank problem?
~us bank blows: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~us bank blows: I'd give them a five out of five on communication.
GetHuman: And what about US Bank's ability to quickly and effectively address your problem?
~us bank blows: For that I would say four out of five.
GetHuman: And finally- any advice for other US Bank customers?
~us bank blows: Call them early in the day or late. Don't forget any personal or account information you might need for US Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~us bank blows taken from his US Bank customer service problem that occurred on November 17th, 2017.