Uber: its not letting me post my License or i cant po...

A Uber customer review by GetHuman user ~nakisha burton from November 26th, 2017

Background on ~nakisha burton's case

GetHuman: ~nakisha burton - can you tell our other Uber customers when your case took place?
~nakisha burton: Sure. It was afternoon, on November 25th.
GetHuman: Did you reach out to Uber, and if so, how?
~nakisha burton: I used a help page I found on the GetHuman Uber customer service contact info page: Contact Uber Customer Service
GetHuman: And which of these common Uber customer issues best describes the reason you wanted to talk to them?
Shows ~nakisha burton a list of common Uber problems
~nakisha burton: "Dispute a Charge" was why I was trying to contact.

~nakisha burton's review of Uber customer service

GetHuman: So how would you sum up your experience for GetHuman's Uber customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nakisha burton: its not letting me post my License or i cant post my inspection sticker my car is registered in Delaware we dont have interior stickers
GetHuman: Let's quantify your experience contacting Uber. On a scale of 1 to 5, how easy is it go get help on a Uber problem?
~nakisha burton: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nakisha burton: I'd give them a five out of five on communication.
GetHuman: And what about Uber's ability to quickly and effectively address your problem?
~nakisha burton: For that I would say four out of five.
GetHuman: And finally- any advice for other Uber customers?
~nakisha burton: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Uber to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nakisha burton taken from his Uber customer service problem that occurred on November 25th, 2017.

Uber

1.88 of 5 stars | 1098 reviews
Uber ReviewsHow to contact UberGeneral Uber customer service info
~nakisha burton's Uber Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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