Vodafone have put a defult on my credit rating...
A Vodafone customer review by GetHuman user GetHuman-ninafitz from December 8th, 2017
Background on GetHuman-ninafitz's case
GetHuman: GetHuman-ninafitz - can you tell our other Vodafone customers when your case took place?
GetHuman-ninafitz: Yup. It was afternoon, on December 3rd.
GetHuman: Did you reach out to Vodafone, and if so, how?
GetHuman: And which of these common Vodafone customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ninafitz a list of common Vodafone problems)
GetHuman-ninafitz: "Setup service" was why I was trying to call.
GetHuman-ninafitz's review of Vodafone customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ninafitz: Vodafone have put a defult on my credit rating with dun and Bradstreet
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-ninafitz: The thing is i dont owe any money to them i pay my bills
GetHuman: Let's quantify your experience contacting Vodafone. On a scale of 1 to 5, how easy is it go get help on a Vodafone problem?
GetHuman-ninafitz: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ninafitz: I'd give them a four out of five on communication.
GetHuman: And what about Vodafone's ability to quickly and effectively address your problem?
GetHuman-ninafitz: For that I would say three out of five.
GetHuman: And finally- any advice for other Vodafone customers?
GetHuman-ninafitz: Call them early in the day or late. Don't forget any personal or account information you might need for Vodafone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ninafitz taken from his Vodafone customer service problem that occurred on December 3rd, 2017.