Vodafone: they overcharged me and disconnect my no. witho...
A Vodafone customer review by GetHuman user ~dishant gautam from November 7th, 2017
Background on ~dishant gautam's case
GetHuman: ~dishant gautam - can you tell our other Vodafone customers when your case took place?
~dishant gautam: Yes I can. It was evening, on November 5th.
GetHuman: Did you reach out to Vodafone, and if so, how?
GetHuman: And which of these common Vodafone customer issues best describes the reason you wanted to talk to them?
(Shows ~dishant gautam a list of common Vodafone problems)
~dishant gautam: "Complaint" was why I was trying to call.
~dishant gautam's review of Vodafone customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dishant gautam: they overcharged me and disconnect my no. without any prior info.service is really very very poor.my blackberry plan is not working for almost ** days still no action taken by the vodafone care. And, they are not bother to pick up my call on vodafone care, they locked the call intentionlly.
GetHuman: Let's quantify your experience contacting Vodafone. On a scale of 1 to 5, how easy is it go get help on a Vodafone problem?
~dishant gautam: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dishant gautam: I'd give them a one out of five on communication.
GetHuman: And what about Vodafone's ability to quickly and effectively address your problem?
~dishant gautam: For that I would say one out of five.
GetHuman: And finally- any advice for other Vodafone customers?
~dishant gautam: Call them early in the day or late. Don't forget any personal or account information you might need for Vodafone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dishant gautam taken from his Vodafone customer service problem that occurred on November 5th, 2017.