Western Union: Finally someone was helpful, they are working o...

A Western Union customer review by GetHuman user ~dave in ok. from November 18th, 2017

Background on ~dave in ok.'s case

GetHuman: ~dave in ok. - can you tell our other Western Union customers when your case took place?
~dave in ok.: Yup. It was morning, on November 10th.
GetHuman: Did you reach out to Western Union, and if so, how?
~dave in ok.: I used the 800-999-9660 number I found for on the GetHuman Western Union customer phone number page I was on: Western Union Customer Service Phone Number
GetHuman: And which of these common Western Union customer issues best describes the reason you wanted to talk to them?
(Shows ~dave in ok. a list of common Western Union problems)
~dave in ok.: "Request a loan" was why I was trying to call.

~dave in ok.'s review of Western Union customer service

GetHuman: So how would you sum up your experience for GetHuman's Western Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dave in ok.: Finally someone was helpful, they are working on problem and I'm suppose to call back tomorrow. I'll let you know.
GetHuman: Let's quantify your experience contacting Western Union. On a scale of 1 to 5, how easy is it go get help on a Western Union problem?
~dave in ok.: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dave in ok.: I'd give them a two out of five on communication.
GetHuman: And what about Western Union's ability to quickly and effectively address your problem?
~dave in ok.: For that I would say three out of five.
GetHuman: And finally- any advice for other Western Union customers?
~dave in ok.: Call them early in the day or late. Don't forget any personal or account information you might need for Western Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dave in ok. taken from his Western Union customer service problem that occurred on November 10th, 2017.

Western Union

2.52 of 5 stars | 112 reviews

~dave in ok.'s Western Union Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Western Union, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Western Union in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!