Western Union: Finally someone was helpful, they are working o...
A Western Union customer review by GetHuman user ~dave in ok. from November 18th, 2017
Background on ~dave in ok.'s case
GetHuman: ~dave in ok. - can you tell our other Western Union customers when your case took place?
~dave in ok.: Yup. It was morning, on November 10th.
GetHuman: Did you reach out to Western Union, and if so, how?
GetHuman: And which of these common Western Union customer issues best describes the reason you wanted to talk to them?
(Shows ~dave in ok. a list of common Western Union problems)
~dave in ok.: "Request a loan" was why I was trying to call.
~dave in ok.'s review of Western Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Western Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dave in ok.: Finally someone was helpful, they are working on problem and I'm suppose to call back tomorrow. I'll let you know.
GetHuman: Let's quantify your experience contacting Western Union. On a scale of 1 to 5, how easy is it go get help on a Western Union problem?
~dave in ok.: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dave in ok.: I'd give them a two out of five on communication.
GetHuman: And what about Western Union's ability to quickly and effectively address your problem?
~dave in ok.: For that I would say three out of five.
GetHuman: And finally- any advice for other Western Union customers?
~dave in ok.: Call them early in the day or late. Don't forget any personal or account information you might need for Western Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dave in ok. taken from his Western Union customer service problem that occurred on November 10th, 2017.