White Rodgers Heating & Cooling: *-**-** Wonderful advice from Ron about replac...

A White Rodgers Heating & Cooling customer review by GetHuman user GetHuman-257458 from November 14th, 2017

Background on GetHuman-257458's case

GetHuman: GetHuman-257458 - can you tell our other White Rodgers Heating & Cooling customers when your case took place?
GetHuman-257458: Yup. It was middle of the night, on November 11th.
GetHuman: Did you reach out to White Rodgers Heating & Cooling, and if so, how?
GetHuman-257458: I used a phone number I found on the GetHuman White Rodgers Heating & Cooling customer service contact info page: Contact White Rodgers Heating & Cooling Customer Service
GetHuman: And which of these common White Rodgers Heating & Cooling customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-257458 a list of common White Rodgers Heating & Cooling problems)
GetHuman-257458: "Warranty claim" was why I was trying to call.

GetHuman-257458's review of White Rodgers Heating & Cooling customer service

GetHuman: So how would you sum up your experience for GetHuman's White Rodgers Heating & Cooling customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-257458: *-**-** Wonderful advice from Ron about replacing the batteries when I would be gone - to make sure that the thermostat would be properly running in extreme cold conditions.
GetHuman: Let's quantify your experience contacting White Rodgers Heating & Cooling. On a scale of 1 to 5, how easy is it go get help on a White Rodgers Heating & Cooling problem?
GetHuman-257458: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-257458: I'd give them a two out of five on communication.
GetHuman: And what about White Rodgers Heating & Cooling's ability to quickly and effectively address your problem?
GetHuman-257458: For that I would say five out of five.
GetHuman: And finally- any advice for other White Rodgers Heating & Cooling customers?
GetHuman-257458: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for White Rodgers Heating & Cooling to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-257458 taken from his White Rodgers Heating & Cooling customer service problem that occurred on November 11th, 2017.

White Rodgers Heating & Cooling

3.50 of 5 stars | 20 reviews

GetHuman-257458's White Rodgers Heating & Cooling Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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