White Rodgers Heating & Cooling: on hold for nearly * hours, but, it was several...
A White Rodgers Heating & Cooling customer review by GetHuman user ~Anon from November 17th, 2017
Background on ~Anon's case
GetHuman: ~Anon - can you tell our other White Rodgers Heating & Cooling customers when your case took place?
~Anon: Yes. It was middle of the night, on November 8th.
GetHuman: Did you reach out to White Rodgers Heating & Cooling, and if so, how?
GetHuman: And which of these common White Rodgers Heating & Cooling customer issues best describes the reason you wanted to talk to them?
(Shows ~Anon a list of common White Rodgers Heating & Cooling problems)
~Anon: "Complaint" was why I was trying to call.
~Anon's review of White Rodgers Heating & Cooling customer service
GetHuman: So how would you sum up your experience for GetHuman's White Rodgers Heating & Cooling customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anon: on hold for nearly * hours, but, it was several attempts at a call. When the phone would finally ring through, it sounded like the phone was picked up and then hung up. Leave a number for call back? what a joke.
GetHuman: Let's quantify your experience contacting White Rodgers Heating & Cooling. On a scale of 1 to 5, how easy is it go get help on a White Rodgers Heating & Cooling problem?
~Anon: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anon: I'd give them a two out of five on communication.
GetHuman: And what about White Rodgers Heating & Cooling's ability to quickly and effectively address your problem?
~Anon: For that I would say five out of five.
GetHuman: And finally- any advice for other White Rodgers Heating & Cooling customers?
~Anon: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for White Rodgers Heating & Cooling to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anon taken from his White Rodgers Heating & Cooling customer service problem that occurred on November 8th, 2017.