White Rodgers Heating & Cooling: The gentleman gave me great, simple instruction...
A White Rodgers Heating & Cooling customer review by GetHuman user ~Linda from November 26th, 2017
Background on ~Linda's case
GetHuman: ~Linda - can you tell our other White Rodgers Heating & Cooling customers when your case took place?
~Linda: Yes I can. It was afternoon, on November 24th.
GetHuman: Did you reach out to White Rodgers Heating & Cooling, and if so, how?
GetHuman: And which of these common White Rodgers Heating & Cooling customer issues best describes the reason you wanted to talk to them?
(Shows ~Linda a list of common White Rodgers Heating & Cooling problems)
~Linda: "Returns" was why I was trying to call.
~Linda's review of White Rodgers Heating & Cooling customer service
GetHuman: So how would you sum up your experience for GetHuman's White Rodgers Heating & Cooling customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Linda: The gentleman gave me great, simple instructions that I haven't tried yet but if it works it was very painless. Wanted to DE program my thermostat and he told me to remove the batteries for ** mins. Then replace and it should go to manual setup. He told me NOT to set the time as that would start up the program again. Haven't tried cuz it is at one of my rentals. Will try tomorrow. Oh, he also told me to replace the batteries if they haven't been in a year.
GetHuman: Let's quantify your experience contacting White Rodgers Heating & Cooling. On a scale of 1 to 5, how easy is it go get help on a White Rodgers Heating & Cooling problem?
~Linda: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Linda: I'd give them a five out of five on communication.
GetHuman: And what about White Rodgers Heating & Cooling's ability to quickly and effectively address your problem?
~Linda: For that I would say two out of five.
GetHuman: And finally- any advice for other White Rodgers Heating & Cooling customers?
~Linda: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for White Rodgers Heating & Cooling to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Linda taken from his White Rodgers Heating & Cooling customer service problem that occurred on November 24th, 2017.