White Rodgers Heating & Cooling: seems my thermostat is working but air conditio...

A White Rodgers Heating & Cooling customer review by GetHuman user ~marrey from November 22nd, 2017

Background on ~marrey's case

GetHuman: ~marrey - can you tell our other White Rodgers Heating & Cooling customers when your case took place?
~marrey: Sure. It was morning, on November 20th.
GetHuman: Did you reach out to White Rodgers Heating & Cooling, and if so, how?
~marrey: I used a phone number I found on the GetHuman White Rodgers Heating & Cooling customer service contact info page: Contact White Rodgers Heating & Cooling Customer Service
GetHuman: And which of these common White Rodgers Heating & Cooling customer issues best describes the reason you wanted to talk to them?
(Shows ~marrey a list of common White Rodgers Heating & Cooling problems)
~marrey: "Repairs" was why I was trying to call.

~marrey's review of White Rodgers Heating & Cooling customer service

GetHuman: So how would you sum up your experience for GetHuman's White Rodgers Heating & Cooling customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~marrey: seems my thermostat is working but air conditioner is not but will verify with service call tomorrow
GetHuman: Let's quantify your experience contacting White Rodgers Heating & Cooling. On a scale of 1 to 5, how easy is it go get help on a White Rodgers Heating & Cooling problem?
~marrey: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~marrey: I'd give them a two out of five on communication.
GetHuman: And what about White Rodgers Heating & Cooling's ability to quickly and effectively address your problem?
~marrey: For that I would say three out of five.
GetHuman: And finally- any advice for other White Rodgers Heating & Cooling customers?
~marrey: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for White Rodgers Heating & Cooling to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~marrey taken from his White Rodgers Heating & Cooling customer service problem that occurred on November 20th, 2017.

White Rodgers Heating & Cooling

3.50 of 5 stars | 20 reviews

~marrey's White Rodgers Heating & Cooling Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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