American Greeting Cards: i paid for a years subscription and have had ac...
A American Greeting Cards customer review by GetHuman user ~mattie from November 2nd, 2017
Background on ~mattie's case
GetHuman: ~mattie - can you tell our other American Greeting Cards customers when your case took place?
~mattie: Yes. It was morning, on October 24th.
GetHuman: Did you reach out to American Greeting Cards, and if so, how?
GetHuman: And which of these common American Greeting Cards customer issues best describes the reason you wanted to talk to them?
(Shows ~mattie a list of common American Greeting Cards problems)
~mattie: "Lower my bill" was why I was trying to call.
~mattie's review of American Greeting Cards customer service
GetHuman: So how would you sum up your experience for GetHuman's American Greeting Cards customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mattie: i paid for a years subscription and have had access to my sending ability * days then was asked to sign up for free trial every time i tried to send a card.. i inserted the email address and pass word as instructed but still didn't work. it was the email and pass word i registered when i bought the subscription. so far my problem has not been solved. not even with pass word reset. i am canceling my sybscription.
GetHuman: Let's quantify your experience contacting American Greeting Cards. On a scale of 1 to 5, how easy is it go get help on a American Greeting Cards problem?
~mattie: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mattie: I'd give them a two out of five on communication.
GetHuman: And what about American Greeting Cards's ability to quickly and effectively address your problem?
~mattie: For that I would say five out of five.
GetHuman: And finally- any advice for other American Greeting Cards customers?
~mattie: Call them early in the day or late. Don't forget any personal or account information you might need for American Greeting Cards to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mattie taken from his American Greeting Cards customer service problem that occurred on October 24th, 2017.