American Greeting Cards: The customer service provider was polite and no...
A American Greeting Cards customer review by GetHuman user ~Dennis F. Dvorak from November 14th, 2017
Background on ~Dennis F. Dvorak's case
GetHuman: ~Dennis F. Dvorak - can you tell our other American Greeting Cards customers when your case took place?
~Dennis F. Dvorak: Yup. It was late at night, on November 11th.
GetHuman: Did you reach out to American Greeting Cards, and if so, how?
GetHuman: And which of these common American Greeting Cards customer issues best describes the reason you wanted to talk to them?
(Shows ~Dennis F. Dvorak a list of common American Greeting Cards problems)
~Dennis F. Dvorak: "Lower my bill" was why I was trying to call.
~Dennis F. Dvorak's review of American Greeting Cards customer service
GetHuman: So how would you sum up your experience for GetHuman's American Greeting Cards customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dennis F. Dvorak: The customer service provider was polite and non-confrontational in regard to my remarks regarding the distasteful line of "political" greeting cards under the "humorous" category. I was offended by the nature of the "political" greeting cards and the bringing of politics into your greeting card line. Whatever party is in office, I hope that the company reconsiders the "humorous" content of the cards to non-political subject matter, so that the "American Greeting Card" company reflects America in a more positive light. Thank you!
GetHuman: Let's quantify your experience contacting American Greeting Cards. On a scale of 1 to 5, how easy is it go get help on a American Greeting Cards problem?
~Dennis F. Dvorak: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dennis F. Dvorak: I'd give them a five out of five on communication.
GetHuman: And what about American Greeting Cards's ability to quickly and effectively address your problem?
~Dennis F. Dvorak: For that I would say five out of five.
GetHuman: And finally- any advice for other American Greeting Cards customers?
~Dennis F. Dvorak: Call them early in the day or late. Don't forget any personal or account information you might need for American Greeting Cards to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dennis F. Dvorak taken from his American Greeting Cards customer service problem that occurred on November 11th, 2017.