American Greeting Cards: Call immediately answered but was told could no...
A American Greeting Cards customer review by GetHuman user ~ccorpuel from November 17th, 2017
Background on ~ccorpuel's case
GetHuman: ~ccorpuel - can you tell our other American Greeting Cards customers when your case took place?
~ccorpuel: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to American Greeting Cards, and if so, how?
GetHuman: And which of these common American Greeting Cards customer issues best describes the reason you wanted to talk to them?
(Shows ~ccorpuel a list of common American Greeting Cards problems)
~ccorpuel: "Technical support" was why I was trying to call.
~ccorpuel's review of American Greeting Cards customer service
GetHuman: So how would you sum up your experience for GetHuman's American Greeting Cards customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ccorpuel: Call immediately answered but was told could not help with problem as did not have membership info. Was somewhat helpful in that she advised me to recall website ***** and hit ** in menu on for live person.Otherwise menu does not give you that option.
GetHuman: Let's quantify your experience contacting American Greeting Cards. On a scale of 1 to 5, how easy is it go get help on a American Greeting Cards problem?
~ccorpuel: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ccorpuel: I'd give them a five out of five on communication.
GetHuman: And what about American Greeting Cards's ability to quickly and effectively address your problem?
~ccorpuel: For that I would say three out of five.
GetHuman: And finally- any advice for other American Greeting Cards customers?
~ccorpuel: Call them early in the day or late. Don't forget any personal or account information you might need for American Greeting Cards to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ccorpuel taken from his American Greeting Cards customer service problem that occurred on November 14th, 2017.