Bob Evans Farms, Inc.: Was seated and our order was taken in a timely...
A Bob Evans Farms, Inc. customer review by GetHuman user ~Donna from November 21st, 2017
Background on ~Donna's case
GetHuman: ~Donna - can you tell our other Bob Evans Farms, Inc. customers when your case took place?
~Donna: Sure. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Bob Evans Farms, Inc., and if so, how?
GetHuman: And which of these common Bob Evans Farms, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Donna a list of common Bob Evans Farms, Inc. problems)
~Donna: "Make a reservation" was why I was trying to contact.
~Donna's review of Bob Evans Farms, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Bob Evans Farms, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Donna: Was seated and our order was taken in a timely manner, but we waited for a hour & we were still waiting on our food. So we told the waiter we were leaving. The manager was in the dining room making balloon animals for the kids.We ask where the manger was & all they did was to point at her. They didn't seem to care.
GetHuman: Let's quantify your experience contacting Bob Evans Farms, Inc.. On a scale of 1 to 5, how easy is it go get help on a Bob Evans Farms, Inc. problem?
~Donna: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Donna: I'd give them a two out of five on communication.
GetHuman: And what about Bob Evans Farms, Inc.'s ability to quickly and effectively address your problem?
~Donna: For that I would say three out of five.
GetHuman: And finally- any advice for other Bob Evans Farms, Inc. customers?
~Donna: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bob Evans Farms, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Donna taken from his Bob Evans Farms, Inc. customer service problem that occurred on November 12th, 2017.