Columbia Gas of Ohio: Columbua Gas is awful. They are deceitful and...
A Columbia Gas of Ohio customer review by GetHuman user GetHuman-326052 from November 4th, 2017
Background on GetHuman-326052's case
GetHuman: GetHuman-326052 - can you tell our other Columbia Gas of Ohio customers when your case took place?
GetHuman-326052: Yeah. It was morning, on November 2nd.
GetHuman: Did you reach out to Columbia Gas of Ohio, and if so, how?
GetHuman: And which of these common Columbia Gas of Ohio customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-326052 a list of common Columbia Gas of Ohio problems)
GetHuman-326052: "Lower my bill" was why I was trying to call.
GetHuman-326052's review of Columbia Gas of Ohio customer service
GetHuman: So how would you sum up your experience for GetHuman's Columbia Gas of Ohio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-326052: Columbua Gas is awful. They are deceitful and will ***** you over. They waited to tell us for ** months that our meter was broken and then charged us a ***$ bill for something we had no idea about the whole time we were living there nor had any control over. They did not try to even help us out when it was there responsibility. TERIBBLE customer service
GetHuman: Let's quantify your experience contacting Columbia Gas of Ohio. On a scale of 1 to 5, how easy is it go get help on a Columbia Gas of Ohio problem?
GetHuman-326052: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-326052: I'd give them a five out of five on communication.
GetHuman: And what about Columbia Gas of Ohio's ability to quickly and effectively address your problem?
GetHuman-326052: For that I would say four out of five.
GetHuman: And finally- any advice for other Columbia Gas of Ohio customers?
GetHuman-326052: Call them early in the day or late. Don't forget any personal or account information you might need for Columbia Gas of Ohio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-326052 taken from his Columbia Gas of Ohio customer service problem that occurred on November 2nd, 2017.