Columbia Gas of Ohio: no live human. continually transfered to anothe...
A Columbia Gas of Ohio customer review by GetHuman user ~do not know from November 21st, 2017
Background on ~do not know's case
GetHuman: ~do not know - can you tell our other Columbia Gas of Ohio customers when your case took place?
~do not know: Sure. It was afternoon, on November 16th.
GetHuman: Did you reach out to Columbia Gas of Ohio, and if so, how?
GetHuman: And which of these common Columbia Gas of Ohio customer issues best describes the reason you wanted to talk to them?
(Shows ~do not know a list of common Columbia Gas of Ohio problems)
~do not know: "Change appointment" was why I was trying to call.
~do not know's review of Columbia Gas of Ohio customer service
GetHuman: So how would you sum up your experience for GetHuman's Columbia Gas of Ohio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~do not know: no live human. continually transfered to another department with out prior human staying on line until I am connected. This is the **th time I have tried to make a contact on one of yur phone numbers. my number is **********. Greg Niswander
GetHuman: Let's quantify your experience contacting Columbia Gas of Ohio. On a scale of 1 to 5, how easy is it go get help on a Columbia Gas of Ohio problem?
~do not know: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~do not know: I'd give them a one out of five on communication.
GetHuman: And what about Columbia Gas of Ohio's ability to quickly and effectively address your problem?
~do not know: For that I would say two out of five.
GetHuman: And finally- any advice for other Columbia Gas of Ohio customers?
~do not know: Call them early in the day or late. Don't forget any personal or account information you might need for Columbia Gas of Ohio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~do not know taken from his Columbia Gas of Ohio customer service problem that occurred on November 16th, 2017.