Comfort Inn: Didn't really listen*Just gave me the usual lin...
A Comfort Inn customer review by GetHuman user ~Sue Taylor from November 26th, 2017
Background on ~Sue Taylor's case
GetHuman: ~Sue Taylor - can you tell our other Comfort Inn customers when your case took place?
~Sue Taylor: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to Comfort Inn, and if so, how?
GetHuman: And which of these common Comfort Inn customer issues best describes the reason you wanted to talk to them?
(Shows ~Sue Taylor a list of common Comfort Inn problems)
~Sue Taylor: "Cancel booking" was why I was trying to call.
~Sue Taylor's review of Comfort Inn customer service
GetHuman: So how would you sum up your experience for GetHuman's Comfort Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sue Taylor: Didn't really listen*Just gave me the usual line*We are not responsible*Too Bad So Sad*I have real nice photos of a sealed smoked detector. I think others should be made aware of this very possible inccident and to make sure to check the smoke detectors even if it's a no smoke hotel
GetHuman: Let's quantify your experience contacting Comfort Inn. On a scale of 1 to 5, how easy is it go get help on a Comfort Inn problem?
~Sue Taylor: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sue Taylor: I'd give them a two out of five on communication.
GetHuman: And what about Comfort Inn's ability to quickly and effectively address your problem?
~Sue Taylor: For that I would say one out of five.
GetHuman: And finally- any advice for other Comfort Inn customers?
~Sue Taylor: Call them early in the day or late. Don't forget any personal or account information you might need for Comfort Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sue Taylor taken from his Comfort Inn customer service problem that occurred on November 19th, 2017.