we are past customers of dish we have recieved...
A DISH customer review by GetHuman user ~oliver from November 26th, 2017
Background on ~oliver's case
GetHuman: ~oliver - can you tell our other DISH customers when your case took place?
~oliver: Yes I can. It was late at night, on November 17th.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~oliver a list of common DISH problems)
~oliver: "Cancel Service" was why I was trying to call.
~oliver's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~oliver: we are past customers of dish we have recieved ** letters from them wantintg us to come back but when I contacted someone via chat mail to ask questions they refused to answer without my giving them my social security number-we left because when the * years was up they kept telling us the price would go up which we expected but they would not give a a direct answer as to how much it was going to go up to basically it was wait until you get the bill and we will surprise you
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~oliver: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~oliver: I'd give them a five out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~oliver: For that I would say one out of five.
GetHuman: And finally- any advice for other DISH customers?
~oliver: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~oliver taken from his DISH customer service problem that occurred on November 17th, 2017.