Buy something besides a Dodge and save yourself...
A Dodge customer review by GetHuman user ~Jo-Bo from November 18th, 2017
Background on ~Jo-Bo's case
GetHuman: ~Jo-Bo - can you tell our other Dodge customers when your case took place?
~Jo-Bo: Yes I can. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Dodge, and if so, how?
GetHuman: And which of these common Dodge customer issues best describes the reason you wanted to talk to them?
(Shows ~Jo-Bo a list of common Dodge problems)
~Jo-Bo: "Where to buy" was why I was trying to call.
~Jo-Bo's review of Dodge customer service
GetHuman: So how would you sum up your experience for GetHuman's Dodge customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jo-Bo: Buy something besides a Dodge and save yourself the problem of dealing with this company and their dealerships.
GetHuman: Let's quantify your experience contacting Dodge. On a scale of 1 to 5, how easy is it go get help on a Dodge problem?
~Jo-Bo: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jo-Bo: I'd give them a two out of five on communication.
GetHuman: And what about Dodge's ability to quickly and effectively address your problem?
~Jo-Bo: For that I would say one out of five.
GetHuman: And finally- any advice for other Dodge customers?
~Jo-Bo: Call them early in the day or late. Don't forget any personal or account information you might need for Dodge to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jo-Bo taken from his Dodge customer service problem that occurred on November 16th, 2017.