Farmer's Insurance: They called on my mobile with no identificatio...
A Farmer's Insurance customer review by GetHuman user ~sylvia tanner from November 15th, 2017
Background on ~sylvia tanner's case
GetHuman: ~sylvia tanner - can you tell our other Farmer's Insurance customers when your case took place?
~sylvia tanner: Yes. It was afternoon, on November 10th.
GetHuman: Did you reach out to Farmer's Insurance, and if so, how?
GetHuman: And which of these common Farmer's Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~sylvia tanner a list of common Farmer's Insurance problems)
~sylvia tanner: "Update account information" was why I was trying to call.
~sylvia tanner's review of Farmer's Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Farmer's Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sylvia tanner: They called on my mobile with no identificatio * x's. they did not identify themselves. I got info off internet.*I do not give my mobile to business's.
GetHuman: Let's quantify your experience contacting Farmer's Insurance. On a scale of 1 to 5, how easy is it go get help on a Farmer's Insurance problem?
~sylvia tanner: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sylvia tanner: I'd give them a one out of five on communication.
GetHuman: And what about Farmer's Insurance's ability to quickly and effectively address your problem?
~sylvia tanner: For that I would say five out of five.
GetHuman: And finally- any advice for other Farmer's Insurance customers?
~sylvia tanner: Call them early in the day or late. Don't forget any personal or account information you might need for Farmer's Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sylvia tanner taken from his Farmer's Insurance customer service problem that occurred on November 10th, 2017.