Freshtrends.com: I bought my daughter a blue diamond nose ring...
A Freshtrends.com customer review by GetHuman user ~lilabeth.oliver from November 18th, 2017
Background on ~lilabeth.oliver's case
GetHuman: ~lilabeth.oliver - can you tell our other Freshtrends.com customers when your case took place?
~lilabeth.oliver: Yes I can. It was afternoon, on November 12th.
GetHuman: Did you reach out to Freshtrends.com, and if so, how?
GetHuman: And which of these common Freshtrends.com customer issues best describes the reason you wanted to talk to them?
(Shows ~lilabeth.oliver a list of common Freshtrends.com problems)
~lilabeth.oliver: "Cancel order" was why I was trying to call.
~lilabeth.oliver's review of Freshtrends.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Freshtrends.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lilabeth.oliver: I bought my daughter a blue diamond nose ring. It was cloudy and not at all like the one pictured on their site. After I sent it back for a replacement...they are now saying (after a month of waiting)...that they never received it. This is all a scam!
GetHuman: Let's quantify your experience contacting Freshtrends.com. On a scale of 1 to 5, how easy is it go get help on a Freshtrends.com problem?
~lilabeth.oliver: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lilabeth.oliver: I'd give them a three out of five on communication.
GetHuman: And what about Freshtrends.com's ability to quickly and effectively address your problem?
~lilabeth.oliver: For that I would say two out of five.
GetHuman: And finally- any advice for other Freshtrends.com customers?
~lilabeth.oliver: Call them early in the day or late. Don't forget any personal or account information you might need for Freshtrends.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lilabeth.oliver taken from his Freshtrends.com customer service problem that occurred on November 12th, 2017.