Please do not use the green dot money pak card...
A Green Dot customer review by GetHuman user GetHuman-135063 from November 24th, 2017
Background on GetHuman-135063's case
GetHuman: GetHuman-135063 - can you tell our other Green Dot customers when your case took place?
GetHuman-135063: Yup. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Green Dot, and if so, how?
GetHuman: And which of these common Green Dot customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-135063 a list of common Green Dot problems)
GetHuman-135063: "Card Not Working" was why I was trying to call.
GetHuman-135063's review of Green Dot customer service
GetHuman: So how would you sum up your experience for GetHuman's Green Dot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-135063: Please do not use the green dot money pak card it's a waste of time. You might as well go,and get yourself a Western Union or moneygram that's would be your best bet to load anything to pay a bill.If your card was stolen you would not get any your money back they won't even let you know where the money was spent. You have to contact at least three to four numbers just to get the customer service if you want to speak to
GetHuman: Let's quantify your experience contacting Green Dot. On a scale of 1 to 5, how easy is it go get help on a Green Dot problem?
GetHuman-135063: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-135063: I'd give them a four out of five on communication.
GetHuman: And what about Green Dot's ability to quickly and effectively address your problem?
GetHuman-135063: For that I would say three out of five.
GetHuman: And finally- any advice for other Green Dot customers?
GetHuman-135063: Call them early in the day or late. Don't forget any personal or account information you might need for Green Dot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-135063 taken from his Green Dot customer service problem that occurred on November 22nd, 2017.