Guaranty Bank: Difficult bank to deal with! Bank Manager was...
A Guaranty Bank customer review by GetHuman user ~Former Guaranty Bank Customer from November 14th, 2017
Background on ~Former Guaranty Bank Customer's case
GetHuman: ~Former Guaranty Bank Customer - can you tell our other Guaranty Bank customers when your case took place?
~Former Guaranty Bank Customer: Yeah. It was afternoon, on November 6th.
GetHuman: Did you reach out to Guaranty Bank, and if so, how?
GetHuman: And which of these common Guaranty Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Former Guaranty Bank Customer a list of common Guaranty Bank problems)
~Former Guaranty Bank Customer: "Question" was why I was trying to call.
~Former Guaranty Bank Customer's review of Guaranty Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Guaranty Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Former Guaranty Bank Customer: Difficult bank to deal with! Bank Manager was flirting with husband and would make remarks about him to wife. They wanted me to send a $*.** check to get a **** for interest. They are nuts! DON'T DEAL WITH THIS BANK!!!!!!
GetHuman: Let's quantify your experience contacting Guaranty Bank. On a scale of 1 to 5, how easy is it go get help on a Guaranty Bank problem?
~Former Guaranty Bank Customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Former Guaranty Bank Customer: I'd give them a one out of five on communication.
GetHuman: And what about Guaranty Bank's ability to quickly and effectively address your problem?
~Former Guaranty Bank Customer: For that I would say four out of five.
GetHuman: And finally- any advice for other Guaranty Bank customers?
~Former Guaranty Bank Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Guaranty Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Former Guaranty Bank Customer taken from his Guaranty Bank customer service problem that occurred on November 6th, 2017.