maytag product is not what it used to be, I wil...
A Maytag customer review by GetHuman user ~Jeff from November 20th, 2017
Background on ~Jeff's case
GetHuman: ~Jeff - can you tell our other Maytag customers when your case took place?
~Jeff: Yeah. It was evening, on November 18th.
GetHuman: Did you reach out to Maytag, and if so, how?
GetHuman: And which of these common Maytag customer issues best describes the reason you wanted to talk to them?
(Shows ~Jeff a list of common Maytag problems)
~Jeff: "Complaint" was why I was trying to call.
~Jeff's review of Maytag customer service
GetHuman: So how would you sum up your experience for GetHuman's Maytag customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jeff: maytag product is not what it used to be, I will never buy another had problem with ice maker , tech said bin had to be cleaned, had nothing with flawed design in tray cubes didn't come out individually, they were stuck together so wouldn't come out, also have washer and it almost caught fire thankfully I was with it, head unit shorted out, i had to throw breaker, repair man said common problem , will not use unless attended, even after repair , WILL NEVER BUY ANOTHER MAYTAG UNIT PERIOD, no wonder your the loneliest guys in town, NOT FUNNY
GetHuman: Let's quantify your experience contacting Maytag. On a scale of 1 to 5, how easy is it go get help on a Maytag problem?
~Jeff: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jeff: I'd give them a two out of five on communication.
GetHuman: And what about Maytag's ability to quickly and effectively address your problem?
~Jeff: For that I would say three out of five.
GetHuman: And finally- any advice for other Maytag customers?
~Jeff: Call them early in the day or late. Don't forget any personal or account information you might need for Maytag to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jeff taken from his Maytag customer service problem that occurred on November 18th, 2017.