QuickBooks: couldn't understand person when finally did wou...
A QuickBooks customer review by GetHuman user ~had enough! from November 16th, 2017
Background on ~had enough!'s case
GetHuman: ~had enough! - can you tell our other QuickBooks customers when your case took place?
~had enough!: Yeah. It was afternoon, on November 6th.
GetHuman: Did you reach out to QuickBooks, and if so, how?
GetHuman: And which of these common QuickBooks customer issues best describes the reason you wanted to talk to them?
(Shows ~had enough! a list of common QuickBooks problems)
~had enough!: "Returns" was why I was trying to contact.
~had enough!'s review of QuickBooks customer service
GetHuman: So how would you sum up your experience for GetHuman's QuickBooks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~had enough!: couldn't understand person when finally did wouldn't let me ask my question becuz didn't have support account wanted me to pay $** for ** days! Excuse me we pay enough when we purchase and they cant even answer a question. Have had since **** love it when I don't have a problem which seems like a lot lately especially when I receive new updates
GetHuman: Let's quantify your experience contacting QuickBooks. On a scale of 1 to 5, how easy is it go get help on a QuickBooks problem?
~had enough!: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~had enough!: I'd give them a one out of five on communication.
GetHuman: And what about QuickBooks's ability to quickly and effectively address your problem?
~had enough!: For that I would say five out of five.
GetHuman: And finally- any advice for other QuickBooks customers?
~had enough!: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for QuickBooks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~had enough! taken from his QuickBooks customer service problem that occurred on November 6th, 2017.