Rheem Heating & Cooling: Rheem quality has taken a serious dive in recen...
A Rheem Heating & Cooling customer review by GetHuman user GetHuman-396258 from November 22nd, 2017
Background on GetHuman-396258's case
GetHuman: GetHuman-396258 - can you tell our other Rheem Heating & Cooling customers when your case took place?
GetHuman-396258: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to Rheem Heating & Cooling, and if so, how?
GetHuman: And which of these common Rheem Heating & Cooling customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-396258 a list of common Rheem Heating & Cooling problems)
GetHuman-396258: "Where to buy" was why I was trying to call.
GetHuman-396258's review of Rheem Heating & Cooling customer service
GetHuman: So how would you sum up your experience for GetHuman's Rheem Heating & Cooling customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-396258: Rheem quality has taken a serious dive in recent years. I DO NOT recommend anyone buy this once quality brand. My unit is a few years old and I'm calling for service every year and have had the inside coil replaced, the outside compressor leak repaired twice and PAID for * refills of coolant since the install.
GetHuman: Let's quantify your experience contacting Rheem Heating & Cooling. On a scale of 1 to 5, how easy is it go get help on a Rheem Heating & Cooling problem?
GetHuman-396258: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-396258: I'd give them a two out of five on communication.
GetHuman: And what about Rheem Heating & Cooling's ability to quickly and effectively address your problem?
GetHuman-396258: For that I would say three out of five.
GetHuman: And finally- any advice for other Rheem Heating & Cooling customers?
GetHuman-396258: Call them early in the day or late. Don't forget any personal or account information you might need for Rheem Heating & Cooling to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-396258 taken from his Rheem Heating & Cooling customer service problem that occurred on November 13th, 2017.