Telus - Phone Service: everything
A Telus - Phone Service customer review by GetHuman user GetHuman-dr_sex from December 4th, 2017
Background on GetHuman-dr_sex's case
GetHuman: GetHuman-dr_sex - can you tell our other Telus - Phone Service customers when your case took place?
GetHuman-dr_sex: Yeah. It was afternoon, on December 1st.
GetHuman: Did you reach out to Telus - Phone Service, and if so, how?
GetHuman: And which of these common Telus - Phone Service customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-dr_sex a list of common Telus - Phone Service problems)
GetHuman-dr_sex: "None of those really matches why I wanted to call Telus - Phone Service that day." was why I was trying to call.
GetHuman-dr_sex's review of Telus - Phone Service customer service
GetHuman: So how would you sum up your experience for GetHuman's Telus - Phone Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-dr_sex: everything
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-dr_sex: wanted to discuss my bill, but I can never reach a human
GetHuman: Let's quantify your experience contacting Telus - Phone Service. On a scale of 1 to 5, how easy is it go get help on a Telus - Phone Service problem?
GetHuman-dr_sex: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-dr_sex: I'd give them a five out of five on communication.
GetHuman: And what about Telus - Phone Service's ability to quickly and effectively address your problem?
GetHuman-dr_sex: For that I would say five out of five.
GetHuman: And finally- any advice for other Telus - Phone Service customers?
GetHuman-dr_sex: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Telus - Phone Service to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-dr_sex taken from his Telus - Phone Service customer service problem that occurred on December 1st, 2017.