Texas Department of Transportation (DMV/RMV): After waiting in plain site for over ** min my...
A Texas Department of Transportation (DMV/RMV) customer review by GetHuman user GetHuman-264710 from November 5th, 2017
Background on GetHuman-264710's case
GetHuman: GetHuman-264710 - can you tell our other Texas Department of Transportation (DMV/RMV) customers when your case took place?
GetHuman-264710: Yes I can. It was morning, on November 4th.
GetHuman: Did you reach out to Texas Department of Transportation (DMV/RMV), and if so, how?
GetHuman: And which of these common Texas Department of Transportation (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-264710 a list of common Texas Department of Transportation (DMV/RMV) problems)
GetHuman-264710: "Complaint" was why I was trying to call.
GetHuman-264710's review of Texas Department of Transportation (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's Texas Department of Transportation (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-264710: After waiting in plain site for over ** min my son walked up and asked what the problem was. She said "oh I called your name a long time ago." My other son was told to come back for a driver test on Monday morning after waiting in line twice. The problem is Fri before she said no app needed just come on down. Stay away from Cleburne, Tx DPS!
GetHuman: Let's quantify your experience contacting Texas Department of Transportation (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a Texas Department of Transportation (DMV/RMV) problem?
GetHuman-264710: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-264710: I'd give them a five out of five on communication.
GetHuman: And what about Texas Department of Transportation (DMV/RMV)'s ability to quickly and effectively address your problem?
GetHuman-264710: For that I would say five out of five.
GetHuman: And finally- any advice for other Texas Department of Transportation (DMV/RMV) customers?
GetHuman-264710: Call them early in the day or late. Don't forget any personal or account information you might need for Texas Department of Transportation (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-264710 taken from his Texas Department of Transportation (DMV/RMV) customer service problem that occurred on November 4th, 2017.