Amtrak Complaints

1 - 10 of 52
DateRating

Amtrak

Phone breaking up. agent rude and confrontational, i hung up. (Spam word completely indecipherable the...

Amtrak

Called to ask about getting a discount - a fare that is normally $15 somehow skyrocketed to $39. Talked wi...

Amtrak

Tried to argue the problem, even though he wasn't involved (had issue at station) and had no prior knowledg...

Amtrak

Was told to call to get update on friend in crash. Operator seemed not interest and said she could not helpo

Amtrak

my checked bag was left at the station of departure, I filled out claim, next day, strange story about how...

Amtrak

Amtrak had lost my checked bag, I was unable to get ahold of a person at Customer Relations~~waited 40 min...

Amtrak

Spent hrs getting either a "all agents are busy". being disconnected by phone voice, or no response AT ALL...

Amtrak

Answered my question, but was ambiguous about it. "Up to the conductor's decision" isn't a solid answer.

Amtrak

agent was not helpful, rude, and refused to transfer me to a manager. Furthermore there is no direct dial t...

Amtrak

i have my son with me. here in a trainstation FAR from my destination, missing my fam.holiday event. becaus...
Write a new Amtrak reviewView Older