iYogi: They were unable to fix my problem after * week...
A iYogi customer review by GetHuman user ~very upset from November 12th, 2017
Background on ~very upset's case
GetHuman: ~very upset - can you tell our other iYogi customers when your case took place?
~very upset: Yes. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to iYogi, and if so, how?
GetHuman: And which of these common iYogi customer issues best describes the reason you wanted to talk to them?
(Shows ~very upset a list of common iYogi problems)
~very upset: "None of those really matches why I wanted to call iYogi that day." was why I was trying to call.
~very upset's review of iYogi customer service
GetHuman: So how would you sum up your experience for GetHuman's iYogi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~very upset: They were unable to fix my problem after * weeks and messed my internal keys on my computer way worse than they were . Everytime I contacted them it took at least ** min to * hour to haha Fix my computer and I had to contact them every other day for that period of time. Now I took my computer to the Geek Squad and wha la fixed and the same amount of $. However it has been ** days and they keep telling me my refund is still on its way . I dont think I will ever see that ***.** that this poorly run company drained me of
GetHuman: Let's quantify your experience contacting iYogi. On a scale of 1 to 5, how easy is it go get help on a iYogi problem?
~very upset: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~very upset: I'd give them a five out of five on communication.
GetHuman: And what about iYogi's ability to quickly and effectively address your problem?
~very upset: For that I would say five out of five.
GetHuman: And finally- any advice for other iYogi customers?
~very upset: Call them early in the day or late. Don't forget any personal or account information you might need for iYogi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~very upset taken from his iYogi customer service problem that occurred on November 3rd, 2017.