Airvoice Wireless: I don't even have their service yet, but called...
A Airvoice Wireless customer review by GetHuman user GetHuman-172637 from November 12th, 2017
Background on GetHuman-172637's case
GetHuman: GetHuman-172637 - can you tell our other Airvoice Wireless customers when your case took place?
GetHuman-172637: Yeah. It was morning, on November 9th.
GetHuman: Did you reach out to Airvoice Wireless, and if so, how?
GetHuman: And which of these common Airvoice Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-172637 a list of common Airvoice Wireless problems)
GetHuman-172637: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-172637's review of Airvoice Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Airvoice Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-172637: I don't even have their service yet, but called to ask about porting a number. A helpful AMERICAN woman answered the phone and actually knew what she was talking about. If this all works out- I'll be saving a lot of $ over AT&T, and it's the same network.
GetHuman: Let's quantify your experience contacting Airvoice Wireless. On a scale of 1 to 5, how easy is it go get help on a Airvoice Wireless problem?
GetHuman-172637: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-172637: I'd give them a four out of five on communication.
GetHuman: And what about Airvoice Wireless's ability to quickly and effectively address your problem?
GetHuman-172637: For that I would say one out of five.
GetHuman: And finally- any advice for other Airvoice Wireless customers?
GetHuman-172637: Call them early in the day or late. Don't forget any personal or account information you might need for Airvoice Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-172637 taken from his Airvoice Wireless customer service problem that occurred on November 9th, 2017.