Ameriprise Financial: TALK ANOUT BROKEN ******* ENGLISH. GAVE UP AND...

A Ameriprise Financial customer review by GetHuman user GetHuman-46930 from November 27th, 2017

Background on GetHuman-46930's case

GetHuman: GetHuman-46930 - can you tell our other Ameriprise Financial customers when your case took place?
GetHuman-46930: Yes I can. It was evening, on November 18th.
GetHuman: Did you reach out to Ameriprise Financial, and if so, how?
GetHuman-46930: I used the 888-356-1006 number I found for on the GetHuman Ameriprise Financial customer phone number page I was on: Ameriprise Financial Customer Service Phone Number
GetHuman: And which of these common Ameriprise Financial customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-46930 a list of common Ameriprise Financial problems)
GetHuman-46930: "Get financial advice" was why I was trying to call.

GetHuman-46930's review of Ameriprise Financial customer service

GetHuman: So how would you sum up your experience for GetHuman's Ameriprise Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-46930: TALK ANOUT BROKEN ******* ENGLISH. GAVE UP AND HUNG UP. * TIMES TRYING TO EXPLAIN SOMETHING TO THEM. I GUESS THEY UNDERSTOND MY ANSWERS AS GOOD AS THEY SPEAK ENGLISH
GetHuman: Let's quantify your experience contacting Ameriprise Financial. On a scale of 1 to 5, how easy is it go get help on a Ameriprise Financial problem?
GetHuman-46930: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-46930: I'd give them a one out of five on communication.
GetHuman: And what about Ameriprise Financial's ability to quickly and effectively address your problem?
GetHuman-46930: For that I would say two out of five.
GetHuman: And finally- any advice for other Ameriprise Financial customers?
GetHuman-46930: Call them early in the day or late. Don't forget any personal or account information you might need for Ameriprise Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-46930 taken from his Ameriprise Financial customer service problem that occurred on November 18th, 2017.

Ameriprise Financial

1.00 of 5 stars | 15 reviews

GetHuman-46930's Ameriprise Financial Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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