Ameriprise Financial: The phone * you gave here didn't work. But I us...

A Ameriprise Financial customer review by GetHuman user GetHuman-84101 from November 14th, 2017

Background on GetHuman-84101's case

GetHuman: GetHuman-84101 - can you tell our other Ameriprise Financial customers when your case took place?
GetHuman-84101: Sure. It was afternoon, on November 5th.
GetHuman: Did you reach out to Ameriprise Financial, and if so, how?
GetHuman-84101: I used the 888-356-1006 number I found for on the GetHuman Ameriprise Financial customer phone number page I was on: Ameriprise Financial Customer Service Phone Number
GetHuman: And which of these common Ameriprise Financial customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-84101 a list of common Ameriprise Financial problems)
GetHuman-84101: "Get financial advice" was why I was trying to call.

GetHuman-84101's review of Ameriprise Financial customer service

GetHuman: So how would you sum up your experience for GetHuman's Ameriprise Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-84101: The phone * you gave here didn't work. But I used the instructions you gave on another number and got right through. WHAT A RELIEF! I USED TO DREAD CALLING AMERIPRISE, SO THANK YOU.
GetHuman: Let's quantify your experience contacting Ameriprise Financial. On a scale of 1 to 5, how easy is it go get help on a Ameriprise Financial problem?
GetHuman-84101: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-84101: I'd give them a two out of five on communication.
GetHuman: And what about Ameriprise Financial's ability to quickly and effectively address your problem?
GetHuman-84101: For that I would say one out of five.
GetHuman: And finally- any advice for other Ameriprise Financial customers?
GetHuman-84101: Call them early in the day or late. Don't forget any personal or account information you might need for Ameriprise Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-84101 taken from his Ameriprise Financial customer service problem that occurred on November 5th, 2017.

Ameriprise Financial

1.00 of 5 stars | 15 reviews

GetHuman-84101's Ameriprise Financial Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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