Best Buy: servicio pesimo ,porque estuve mas de ** minuto...
A Best Buy customer review by GetHuman user ~luis andrade from November 14th, 2017
Background on ~luis andrade's case
GetHuman: ~luis andrade - can you tell our other Best Buy customers when your case took place?
~luis andrade: Yes. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Best Buy, and if so, how?
GetHuman: And which of these common Best Buy customer issues best describes the reason you wanted to talk to them?
(Shows ~luis andrade a list of common Best Buy problems)
~luis andrade: "Dispute a Charge" was why I was trying to call.
~luis andrade's review of Best Buy customer service
GetHuman: So how would you sum up your experience for GetHuman's Best Buy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~luis andrade: servicio pesimo ,porque estuve mas de ** minutos y nunca me atendieron, estan igual que en las tiendas con mucha perdida de tiempo y muy poca atencion al cliente,gracias
GetHuman: Let's quantify your experience contacting Best Buy. On a scale of 1 to 5, how easy is it go get help on a Best Buy problem?
~luis andrade: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~luis andrade: I'd give them a two out of five on communication.
GetHuman: And what about Best Buy's ability to quickly and effectively address your problem?
~luis andrade: For that I would say five out of five.
GetHuman: And finally- any advice for other Best Buy customers?
~luis andrade: Call them early in the day or late. Don't forget any personal or account information you might need for Best Buy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~luis andrade taken from his Best Buy customer service problem that occurred on November 9th, 2017.