Bob Evans Farms, Inc.: Im a non red meat eater and I never eat French...
A Bob Evans Farms, Inc. customer review by GetHuman user GetHuman-370034 from November 18th, 2017
Background on GetHuman-370034's case
GetHuman: GetHuman-370034 - can you tell our other Bob Evans Farms, Inc. customers when your case took place?
GetHuman-370034: Yes. It was evening, on November 16th.
GetHuman: Did you reach out to Bob Evans Farms, Inc., and if so, how?
GetHuman: And which of these common Bob Evans Farms, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-370034 a list of common Bob Evans Farms, Inc. problems)
GetHuman-370034: "Complaint" was why I was trying to contact.
GetHuman-370034's review of Bob Evans Farms, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Bob Evans Farms, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-370034: Im a non red meat eater and I never eat French fries. I ordered the hot turkey sandwich, w mash potatoes and dressing,the waitress brought me a pot roast sandwich with fries. I kindly told her this wasn't what I ordered but she kept insisting that is what she wrote down even showed me her ticket. Still I told her I didn't want it and she kept telling me it is very good and it is her favorite meal, never offering to take it back. I was very hungry so I ate it. I know in this country we have so much and I really hate to complain about petty things like this, but I also feel customer service is an important aspect of good business.
GetHuman: Let's quantify your experience contacting Bob Evans Farms, Inc.. On a scale of 1 to 5, how easy is it go get help on a Bob Evans Farms, Inc. problem?
GetHuman-370034: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-370034: I'd give them a one out of five on communication.
GetHuman: And what about Bob Evans Farms, Inc.'s ability to quickly and effectively address your problem?
GetHuman-370034: For that I would say five out of five.
GetHuman: And finally- any advice for other Bob Evans Farms, Inc. customers?
GetHuman-370034: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bob Evans Farms, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-370034 taken from his Bob Evans Farms, Inc. customer service problem that occurred on November 16th, 2017.