Bob Evans Farms, Inc.: this makes third time in few months had poor se...
A Bob Evans Farms, Inc. customer review by GetHuman user ~james rose from November 20th, 2017
Background on ~james rose's case
GetHuman: ~james rose - can you tell our other Bob Evans Farms, Inc. customers when your case took place?
~james rose: Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Bob Evans Farms, Inc., and if so, how?
GetHuman: And which of these common Bob Evans Farms, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~james rose a list of common Bob Evans Farms, Inc. problems)
~james rose: "Complaint" was why I was trying to contact.
~james rose's review of Bob Evans Farms, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Bob Evans Farms, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~james rose: this makes third time in few months had poor service and food tried to give benefit of doubt and i guess it looks like has a large turnover of new employees who dont care. spoke with manager today on phone about my husbands biscuit being so hard he had to cut it with knife even with gravy over it. we took home a salad to eat later which was awful had to throw away lettuce was old and chicken so hard . food costs too much to throw away then several weeks ago i had salmon wuith garlic herb butter which was very runny and not creamy waitress told me it was suppose to be that way oh well i guess i have said enough .
GetHuman: Let's quantify your experience contacting Bob Evans Farms, Inc.. On a scale of 1 to 5, how easy is it go get help on a Bob Evans Farms, Inc. problem?
~james rose: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~james rose: I'd give them a three out of five on communication.
GetHuman: And what about Bob Evans Farms, Inc.'s ability to quickly and effectively address your problem?
~james rose: For that I would say two out of five.
GetHuman: And finally- any advice for other Bob Evans Farms, Inc. customers?
~james rose: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bob Evans Farms, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~james rose taken from his Bob Evans Farms, Inc. customer service problem that occurred on November 16th, 2017.