CheapTickets: fraud fraud fraud there is no customer service...

A CheapTickets customer review by GetHuman user ~its fraud from November 19th, 2017

Background on ~its fraud's case

GetHuman: ~its fraud - can you tell our other CheapTickets customers when your case took place?
~its fraud: Sure. It was morning, on November 16th.
GetHuman: Did you reach out to CheapTickets, and if so, how?
~its fraud: I used the 844-766-5452 number I found for on the GetHuman CheapTickets customer phone number page I was on: CheapTickets Customer Service Phone Number
GetHuman: And which of these common CheapTickets customer issues best describes the reason you wanted to talk to them?
(Shows ~its fraud a list of common CheapTickets problems)
~its fraud: "Cancel flight" was why I was trying to call.

~its fraud's review of CheapTickets customer service

GetHuman: So how would you sum up your experience for GetHuman's CheapTickets customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~its fraud: fraud fraud fraud there is no customer service. no chance of canceling your reservations . Do NOT use cheaptickets.
GetHuman: Let's quantify your experience contacting CheapTickets. On a scale of 1 to 5, how easy is it go get help on a CheapTickets problem?
~its fraud: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~its fraud: I'd give them a five out of five on communication.
GetHuman: And what about CheapTickets's ability to quickly and effectively address your problem?
~its fraud: For that I would say four out of five.
GetHuman: And finally- any advice for other CheapTickets customers?
~its fraud: Call them early in the day or late. Don't forget any personal or account information you might need for CheapTickets to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~its fraud taken from his CheapTickets customer service problem that occurred on November 16th, 2017.

CheapTickets

2.33 of 5 stars | 28 reviews

~its fraud's CheapTickets Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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