NO ONE ANSWERS THE PHONE. Choxi and nomorerack...

A Choxi customer review by GetHuman user GetHuman-cholmes from December 5th, 2017

Background on GetHuman-cholmes's case

GetHuman: GetHuman-cholmes - can you tell our other Choxi customers when your case took place?
GetHuman-cholmes: Yes I can. It was afternoon, on December 3rd.
GetHuman: Did you reach out to Choxi, and if so, how?
GetHuman-cholmes: I used a phone number I found on the GetHuman Choxi customer service contact info page: Contact Choxi Customer Service
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-cholmes a list of common Choxi problems)
GetHuman-cholmes: "Change order" was why I was trying to call.

GetHuman-cholmes's review of Choxi customer service

GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-cholmes: NO ONE ANSWERS THE PHONE. Choxi and nomorerack message says no one available at the extentions.
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-cholmes: when calling no one answers! *When emailing no one responds!
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
GetHuman-cholmes: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-cholmes: I'd give them a five out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
GetHuman-cholmes: For that I would say two out of five.
GetHuman: And finally- any advice for other Choxi customers?
GetHuman-cholmes: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-cholmes taken from his Choxi customer service problem that occurred on December 3rd, 2017.

Choxi

3.83 of 5 stars | 122 reviews

GetHuman-cholmes's Choxi Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Choxi, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Choxi in any way.

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