Currys: Hi,* I have been meaning, for some time now, t...
A Currys customer review by GetHuman user GetHuman-441278 from November 2nd, 2017
Background on GetHuman-441278's case
GetHuman: GetHuman-441278 - can you tell our other Currys customers when your case took place?
GetHuman-441278: Yup. It was morning, on October 30th.
GetHuman: Did you reach out to Currys, and if so, how?
GetHuman: And which of these common Currys customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-441278 a list of common Currys problems)
GetHuman-441278: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-441278's review of Currys customer service
GetHuman: So how would you sum up your experience for GetHuman's Currys customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-441278: Hi,* I have been meaning, for some time now, to give you some feedback on the wonderful service we recieved from one of the staff at Curry's Bridgend. This happened around the end of October after my family and I relocated from Australia to Bridgend. We had to fill an unfirnished house we were about to rent. We had been to Comet for a look and pricing but the guy there was not that keen to do to much except give us the floor price. We then went to the Curry's store * doors up and met the most helpful sales person in Sian. Not only did she sell us what we first went in for but boubled the sale from around *,*** pounds to almost *,*** pounds. Her ability and want to compete and get the business was fantastic. When we had the had the T.V. delivered we found that we needed a plug for the socket that we had not realised was needed until after delivery. We made the phone call to the store and spoke to Sian and she offered to try and get it sent around. As she could not find anyone in the st
GetHuman: Let's quantify your experience contacting Currys. On a scale of 1 to 5, how easy is it go get help on a Currys problem?
GetHuman-441278: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-441278: I'd give them a three out of five on communication.
GetHuman: And what about Currys's ability to quickly and effectively address your problem?
GetHuman-441278: For that I would say five out of five.
GetHuman: And finally- any advice for other Currys customers?
GetHuman-441278: Call them early in the day or late. Don't forget any personal or account information you might need for Currys to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-441278 taken from his Currys customer service problem that occurred on October 30th, 2017.