Currys: Tried to put this on reviews for the store was...
A Currys customer review by GetHuman user ~HealthyAlfie from November 8th, 2017
Background on ~HealthyAlfie's case
GetHuman: ~HealthyAlfie - can you tell our other Currys customers when your case took place?
~HealthyAlfie: Yeah. It was morning, on October 29th.
GetHuman: Did you reach out to Currys, and if so, how?
GetHuman: And which of these common Currys customer issues best describes the reason you wanted to talk to them?
(Shows ~HealthyAlfie a list of common Currys problems)
~HealthyAlfie: "Make a purchase" was why I was trying to call.
~HealthyAlfie's review of Currys customer service
GetHuman: So how would you sum up your experience for GetHuman's Currys customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HealthyAlfie: Tried to put this on reviews for the store was not Possible as it kept repeating itself after edit* I am a member of Which who did an expert view on sale of goods act on Curry's,& Other stores and they received only * out ** .Well I have taken a hard drive back to Wessex Gate Retail Park Poole Dorset which stopped working completely and from the moment I walked in the door I was greeted with politeness and was directed to a young lady ,who Listened to everything I said then gave me advice ,even though my problem is still on-going ,I was so impressed I did go and buy more Computer bits..The staff in this Store are excellent.They truly do make you feel welcome.So congratulations to each and everyone of you The store itself is now much bigger and vastly improved on how it used to be I am almost ** and to me politeness and good manners plus quality service is a must.People are quick enough to criticise but are slow in praising when due.......Alfred Loveland..... PS you may use my Name
GetHuman: Let's quantify your experience contacting Currys. On a scale of 1 to 5, how easy is it go get help on a Currys problem?
~HealthyAlfie: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HealthyAlfie: I'd give them a two out of five on communication.
GetHuman: And what about Currys's ability to quickly and effectively address your problem?
~HealthyAlfie: For that I would say five out of five.
GetHuman: And finally- any advice for other Currys customers?
~HealthyAlfie: Call them early in the day or late. Don't forget any personal or account information you might need for Currys to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HealthyAlfie taken from his Currys customer service problem that occurred on October 29th, 2017.